CITIZEN'S CHARTER


PNCC is not engaged in the delivery of government service to the public. Hence, the reduction of bureaucratic red tape that engenders graft and corruption is not an overriding consideration and concern. This is true because PNCC is not engaged in the provision of frontline services involving direct transactions with clients that partake of processing transactions or applications for any privilege, right, permit, license, concession, and any similar applications that shall be acted upon in the ordinary course of business of PNCC.